The Blog

On community, commitment, and connection.

The 80/20 Rule for Communities: In Practice

There is an economic principle called the 80/20 rule. The principle states that, in almost any area, 20% of your inputs will yield 80% of your results. This is also true in communities. Even if a handful of people do "the work" in your community, it is impossible to create meaningful outcomes without the entire group.

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Software, Member Retention Carrie Melissa Jones Software, Member Retention Carrie Melissa Jones

How Technology Choice Can Exclude Community Members

I am helping to kickstart my UWM grad school cohort’s Slack workspace this week. We face a situation common to almost every community I’ve ever worked with: a lot of new members are joining existing students, most of whom have already forged connections. This creates a divide between the existing membership and brand new members. This divide can exclude certain members, whether we intend for it to or not.

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How Community Builders Can Make Joining Communities Easier

Imagine you’ve just moved across the country. You know no one except your partner and dog, who moved with you. You want to get involved in local community efforts, make new friends, find a job, and continue your hobbies. Where do you begin?

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Inner Work Carrie Melissa Jones Inner Work Carrie Melissa Jones

Taking Time to Step Back and Celebrate

“Perfectionism is the voice of the oppressor, the enemy of the people. It will keep you cramped and insane your whole life… Perfectionism is a mean, frozen form of idealism, while messes are the [community builder’s] true friend.”

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