Free Resources
We provide essential tools to help you engage and grow your community.
Boost your community-building efforts right away with our free resources, now available for instant access.
Building Brand Communities
Download a free chapter from Carrie’s book!
Our founder, Carrie Melissa Jones, and coauthor Charles Vogl distill key lessons to create engaged and effective communities by growing mutual concern, designing meaningful shared experiences, and reorienting ourselves toward authentic connection.
The Blog
On Community, Commitment, and Connection
Our blog is filled with expert advice and hard-won wisdom—covering everything from community metrics to software selection and more.
Free Digital Downloads
Field-tested tools to use now
Looking for resources to help manage your online community? Check out our free worksheets, workshop recordings, and templates—all client-tested!
YouTube Channel for Community Builders
Community Management Content For Days
Learn from community-building expert Carrie Melissa Jones as she shares her wisdom, experiences, and lessons from over a decade of building and studying successful communities.